Shipping Information

Orders are shipped FOB from their point of manufacture. Most of the time we will ship UPS. For items that are too large or too heavy, we will send them via trucking line and you will be notified.

We are able to deliver to most locations in the United States. However, due to UPS and carrier restrictions, we cannot deliver to PO boxes, APO, or FPO addresses.

If you would like to have us ship your order and bill it to your account, we ask you to provide us with the carrier name and the account number.

In all cases where you have not specified a third party billing account, we will add the freight to the invoice, at no additional mark-up. All shipments require a signature to receive, and UPS shipments are sent insured.

All shipments outside the continental US will by default be shipped UPS Second Day PM , unless you specify a faster level of service by selecting Overnight . If you should require a different method of shipment, please contact us.

Saturday deliveries must be in the continental US and meet the UPS Saturday delivery requirements. Saturday deliveries must be shipped UPS Red next day delivery. All Saturday deliveries will incur an additional charge. There are no Holiday deliveries available.

Please note that using Overnight or Second Day shipping does not mean that you will receive your order the next day. Delivery time is based on the time it takes to produce your item plus the shipping time. Please see Delivery Times for more details.

Oversized, very large or heavy shipments will all be sent via freight carrier.

Service First Merchandise ships from multiple facilities throughout the US. If you have ordered multiple items, they may ship from different facilities. As a result, they may arrive to you at different times and in separate shipments.